Booking/ Payment Terms & Conditions

 

Stage Payment Agreement:

 

There are two payments involved, one is a 30% booking deposit. The booking deposit is taken at the point of booking and is used to purchase items needed in order to undertake the agreed works, as well as security for both parties to guarantee agreed dates when booking. The second payment makes up the remaining total owed after the 30% booking deposit has been paid, this is due at the end of the job. All invoices are marked “due on receipt” meaning invoices are due for payment on the day of completion.

 

Deposit Terms:

 

Once payment of the booking deposit has been made, a cooling off period of 48hrs is in place should you have to cancel for any reason. Within this period the deposit will be fully reimbursed. Once this cooling off period expires, the booking deposit becomes non-refundable except under circumstances in which we are unable to carry out agreed works or are unable to honour the agreed start date within a period of 72hrs giving the client the option to cancel.

Receipt of the deposit payment will indicate that you have read and agree to these payment terms.

In the unlikely event that we cease to trade/go out of business, Your deposit/any money owed to you will be paid in full. Please be aware that any extra work not originally quoted for will be priced and quoted accordingly.

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Please make payment on the day of completion. We accept all major debit and credit cards, including American Express and carry a card machine for your convenience. We also accept bank transfers and cash if you're not going to be present on the day, but please be aware that payment must be made no later than 24 hours after completion.

 

Zempler Bank

AJW Plastering

Account No: 09271576

Sort Code: 08-71-99

 

Additional Information

 

Waste Disposal:

 

We do not remove waste, this is due to not holding a waste carrier licence. Any waste will be bagged up and left in a convenient location.

 

Problems That May Arise:

 

Please be aware that it can be possible to encounter additional problematic areas once plastering work has started. If this is the case, the customer will be advised regarding these finds and additional costing may be required to rectify.

 

Here are a few examples:

 

Asbestos - Asbestos is a highly toxic substance that we will need to be made aware of before commencing any plastering work/s.

 

Distemper and Chalk Based Paints - Although uncommon, distemper can be quite tricky to spot. It isn't visible and will only react upon application of bonding and plastering. It will bubble and if left untreated can possibly cause the plaster to fall away, blow or crack. This also applies to chalk based paints, so if you know or believe there to be any distemper/chalk based paints on your walls or ceilings, please let us know as soon as possible, so that we may prepare correctly.

 

Hairline Cracks - These can happen for a number of reasons, such as: Drying out too quickly, heat applied to soon and unavoidable house movement. If this does occur after plastering, please get in touch for advice.